Billing | UScellular

The latest evolution of our bill is easy to read and understand. Get all the details on your paper or digital bill below.

Log in to My Account to view your digital bill. Or view a paper bill version.

FINDING YOUR BILL

Get to your bill with one click.

• Log into My Account
• Click the "View Bill" button near the top of the page.

MAKING A PAYMENT

Pay your bill fast with our easy payment options.

1. Pay with My Account
- • Log into My Account
- • Click the "Make A Payment" button near the top of the page.
2. Pay without login in: Quick Pay
3. View all Payment Options

getting the auto pay discount

To take advantage of discounts and worry-free payments.

1. Paperless Billing
- • Log in to My Account
- • Under the Main Menu, select "Billing & Payments", then select "Paperless Billing".
- • Toggle Paperless Billing to “ON” and set up an email notification.
2. Auto Pay
- • Log into My Account
- • Scroll down to see the cards in the middle of the page and click “Set Up Auto Pay”.
- • Toggle Auto Pay “ON” and follow the steps to set up a recurring payment.

BILL HIGHLIGHTS

BILL 1

Does your bill look different? If so, click the “Bill 2” tab above.

BILL 2

Does your bill look different? If so, click the “Bill 1” tab above.

1. Total Amount Due:

This section highlights the amount you owe for the current bill. This includes current charges and past due charges, if applicable.

2. Previous Balance:

This reflects the previous bill period balance.

3. Beginning Balance:

The Beginning Balance on your account may be a remaining charge or a credit balance that is carried forward from the previous billing period, after payments were applied.

You'll see a Beginning Balance amount if you received a credit or adjustment in the previous bill cycle. The credit amount appears in the Account Level Credits & Discounts section of your bill and has been deducted from your total amount due.

4. New Charges:

These are recurring and one-time charges, fees and credits for your most recent bill. Included are plan charges, installment payments, protection plans, taxes, etc., plus any prorated charges. Device promotional credits are included in the “Device & Accessory Charges” section.

5. What Changed Since Your Last Bill

This section lists any activities during your current bill period that caused the total bill amount to change from the previous bill period. You’ll see a “What Changed” listing at both the Account Summary and Line Level sections of your bill.

Total Amount Due:

This section highlights the amount you owe for the current bill. This includes current charges and past due charges, if applicable.

Current Charges:

These are recurring and one-time charges/fees for your most recent bill, including service, installment and protection plans, taxes, etc., plus any prorated charges. The “Other” section includes promotional credits, Auto Pay/Paperless Billing discounts and fees like Regulatory Cost Recovery and Administrative fees.

Previous Balance:

This reflects the previous bill’s amount due less any payments, credits or adjustments to the account.

Credits and Payments:

These include payments or billing adjustments that were made after your last bill was published.

LEARN MORE ABOUT

Your bill could be higher or lower if you add or change services in the middle of a billing cycle. In this event, a prorated, or partial, charge can appear on your bill. Prorated charges will be easily recognizable with the label "prorated" before the charge or credit, and each prorated section will be outlined in blue.

You’ll see a summary of changes highlighted in the “What changed since your last bill” section when the total bill amount is different compared to the total bill amount in the previous bill period. The “What changed” summaries will be shown at both the Account Summary and Line Level sections of your bill.
Some of key charge categories on your bill are described below:

Beginning Balance:

The amount still owed on from last billing period. Payments Received shows any payments made between your previous and current billing period.

If you received an Account Level Credit, the Beginning Balance for the current bill cycle will display this as a positive carry-over amount and has been deducted from your total amount due.

Total Due By:

The total balance for the account (what you owe). This includes current charges and past due charges, if applicable.

Plan Charges:

The cost of your wireless plans.

Device & Accessory Charges:

The cost, after applying promotional credits, of your wireless devices, such as phones, tablets, watches and routers.

Installment Charges:

The monthly cost, before applying promotional credits, for your device or accessories on an installment contract.

Promotional Credits:

Money off on your device purchase from a special offer.

Plan Add-on Charges:

Optional features, services, or products selected as enhancements to your plan.

Carrier Fees–Regulatory Cost Recovery Fee:

The cost of regulatory compliance and ensures we continue to meet changing industry regulations.

Carrier Fees–Administrative Fee:

The cost to recover expenses UScellular must pay to others in order to provide you with service. Expenses may include taxes and rent for cell site locations, utility expenses and costs paid to other telecommunication companies.

Government Fees & Taxes:

Charges levied by federal and state authorities.
Promotional credits are most typically related to a special offer on a new installment device purchase. Device installment promotional credits, if applicable, are listed in the "Device & Accessory Charges" section of your bill.

Credits can take up to two billing cycles after a new device activation to show up on your account.

Note: Making any changes to your account (e.g., plan change, early installment plan payoff, suspending a line, etc.) may impact your promotional credit eligibility.
Late payment charges occur if a previous month's bill was not paid in full. In this event, a late-payment charge is added to the total amount due on your next bill. If a late fee is accrued, Auto Pay discount will not be available for that bill cycle. To qualify for the Auto Pay discount for the current billing cycle, the account balance must be paid in full by the original due date.
We list your retail purchases on your bill to help you keep track of everything related to your account. Purchases made and paid for at a retail store are shown in the "Beginning Balance" section of your bill. The "Purchases (in-store, web, telesales)" category reflects the total purchases during the billing period, and payments made at retail are shown in the "Total Payments Received" section.
UScellular^® charges its customers a Regulatory Cost Recovery Fee to defray the costs of regulatory compliance and this fee may change from time to time. The fee includes, but is not limited to, number pooling, local number portability, wireless local number portability, E-911, CPNI, Federal Telecommunications Relay Services, Federal Regulatory Fees, tower mandate costs and reductions in available Universal Service Funding which had been used to offset some of the costs of operating networks in the UScellular Eligible Telecommunication territories. UScellular is not required by law to charge this fee. The fee is applied based on the active Service Plan on the bill date. The Regulatory Cost Recovery Fee may also include costs incurred in prior years that have not been fully recovered.
UScellular charges an Administrative Fee as part of some of the expenses the company must pay to others in order to provide service to you. The fee is applied based on the active Service Plan on the bill date. UScellular is not required by law to charge this fee. These expenses include:

Taxes assessed on facilities used to provide wireless service.

Property taxes imposed on cell site locations.

Rent or similar expenses associated with cell site locations and other physical facilities housing equipment used within our network.

Utility expenses incurred to operate the network.

Costs paid to other telecommunication companies for the transport and termination of calls and data sessions.
Current unlimited plans charge a monthly service fee for unlimited minutes, messages, and data. If not on our unlimited plan, your plan will factor in allocated plan minutes, messages, and/or data in addition to your monthly service fee.
In addition to your monthly service charge, you may be charged:

Using international roaming or other optional features, or making international calls.

A late-payment charge is applied to your bill when the previous month's bill has not been paid in full, leaving a previous amount due carried forward. The late-payment charge is included in the total amount due on the current bill.

A one-time device activation charge.

Normal taxes will apply for your wireless service based on the address on the account, just as they would for your existing other utilities such as electricity.

A federal Universal Service Fund fee is included with each UScellular line. Started in 1988, all carriers, including UScellular, were required to contribute to this fund, which was created to ensure quality, affordable service for all consumers, especially those in rural areas, as well as schools, libraries, and hospitals.

A state Universal Service Fund surcharge is included in some states. This surcharge helps subsidize specialized telecommunications programs and provides discounts to low-income families.

While we’ll never charge you for 911 calls, your state may require us to charge a state-variant fee to help fund access to emergency services in your area.

There are a few consistent charges on your account that we can break down:

Total Amount Due:

This section highlights the total balance for the account, or what you owe. This includes current charges and past due charges, if applicable.

Current Charges:

This is the total of your recurring and one-time charges for your most recent billing cycle. Monthly service charges can include the price for your service plan, installment plan and Device Protection+ plan. Changes made during your last billing cycle may result in prorated charges and/or fees.

Previous Balance:

This refers to the Total Amount Due still owed on your last bill. Payments Received shows any payments made between your previous and current billing cycle.

Credits and Adjustments:

This includes any credits or billing adjustments made between your last and current bills. These could be related to a promotion starting or ending, or a trade-in value being applied.

Credits like the AutoPay/Paperless Billing discount will also appear in this section.
Promotional credits are included in the Credits and Adjustments section of your bill. These can take up to 60 days (or two billing cycles) after activation to show up on your account.

Note: Making any changes to your account may impact your promotional credit eligibility.
UScellular^® charges its customers a Regulatory Cost Recovery Fee to defray the costs of regulatory compliance and this fee may change from time to time. The fee includes, but is not limited to, number pooling, local number portability, wireless local number portability, E-911, CPNI, Federal Telecommunications Relay Services, Federal Regulatory Fees, tower mandate costs and reductions in available Universal Service Funding which had been used to offset some of the costs of operating networks in the UScellular Eligible Telecommunication territories. UScellular is not required by law to charge this fee. The fee is applied based on the active Service Plan on the bill date. The Regulatory Cost Recovery Fee may also include costs incurred in prior years that have not been fully recovered.
UScellular also charges an Administrative Fee that is intended to recover some of the expenses it must pay to others in order to provide service to you. The fee is applied based on the active Service Plan on the bill date. UScellular is not required by law to charge this fee. These expenses include:

Taxes assessed on facilities used to provide wireless service.

Property taxes imposed on cell site locations.

Rent or similar expenses associated with cell site locations and other physical facilities housing equipment used within our network.

Utility expenses incurred to operate the network.

Costs paid to other telecommunication companies for the transport and termination of calls and data sessions.
Current unlimited plans charge a monthly service fee for unlimited minutes, messages, and data. If not on our unlimited plan, your plan will factor in allocated plan minutes, messages, and/or data in addition to your monthly service fee. Additional charges you may incur:

Using international roaming or other optional features, or making international calls.

A late-payment charge is applied to your bill when the previous month's bill has not been paid in full, leaving a previous amount due carried forward. The late-payment charge is included in the total amount due on the current bill.

A one-time device activation charge.

Normal taxes will apply for your wireless service based on the address on the account, just as they would for your existing other utilities such as electricity.

A federal Universal Service Fund fee is included with each UScellular line. Started in 1988, all carriers, including UScellular, were required to contribute to this fund, which was created to ensure quality, affordable service for all consumers, especially those in rural areas, as well as schools, libraries, and hospitals.

A state Universal Service Fund surcharge is included in some states. This surcharge helps subsidize specialized telecommunications programs and provides discounts to low-income families.

While we’ll never charge you for 911 calls, your state may require us to charge a state-variant fee to help fund access to emergency services in your area.

We make paying your bill easy. You can:

Log in to My Account and select Make A Payment

Quick Pay with no login or PIN required

See our Payment Methods page to see all options.
We’re with you through all of life’s big moments. To ensure uninterrupted service, please call one of our representatives at 611. We’ll check to make sure service is available in your new area. If so, we'll happily update your account for you. If UScellular service isn’t offered in your new location, we'll explain your options. You can also view our Coverage Maps to review coverage in the area where you're moving.

We make paying your bill easy. You can:

Log in to My Account

Quick Pay with no login or PIN required

See our Payment Methods page to see all options.
We’re with you through all of life’s big moments. To ensure uninterrupted service, please call one of our representatives at 611. We’ll check to make sure service is available in your new area. If so, we'll happily update your account for you. If UScellular service isn’t offered in your new location, we'll explain your options. You can also view our Coverage Maps to see if service is offered where you’re moving.

CHOOSE YOUR BILL

We’ve added a new look to our printed bill. Click the one that looks most like yours.

Bill 1

Bill 2

Bill 3

Bill 1

Monthly Account Bill Summary:

A snapshot of your account activity, with a record of the previous bill charges and payments. For the current bill period, you’ll see total charges for the month, including for all lines, plans, devices, etc.

More Ways To Pay:

Making payments for your bill is quick and convenient. Pick one of our secure payment methods for quick and convenient bill payments.

What Changed Since Your Last Bill:

Account Level & Line Level Details:

These two sections list all the plans, device and accessory installments, credits, fees, etc., at the account and line level. It’s a fully detailed view of what you’re paying each month for each line of service.

Breakdown of Fees & Taxes:

Listed here are any government fees and taxes, as well as carrier fees.

Bill 2

Total Amount Due:

This section highlights the total balance for the account. This includes current charges and past due charges, if applicable.

Current Charges:

This is the total of your charges for your most recent billing cycle. Monthly service charges can include the price for your service plan, installment plan and Device Protection+. Changes made during your last billing cycle may result in prorated charges and/or fees. Usage charges can include prices for domestic or international roaming and data overages.

Prior Month Activity:

This is the remaining amount owed for the previous billing cycle(s). Previous Balance refers to the Total Amount Due still owed on your last bill. Payments Received shows any payments made between your previous and current billing cycle. Credits and Adjustments to Previous Balance includes any credits or billing adjustments we made between your last and current bills.

Current Month's Data Usage:

Data Usage graphs will appear (up to 10 lines or 3 Shared Connect plans) for each bucket on the account. Each graph is labeled with the corresponding specific phone number (MDN) data allotment and plan name for easy reference

Bill Date:

This is the date that your bill is generated. Please note that any account changes on or after this date will not be reflected until your next bill.

Trend of Monthly Charges:

The graph compares your Current Charge balance with those of your last two bills. This allows you to quickly check for any changes in your bill from one month to the next.

Remittance Form:

If you wish to mail in a payment, please detach this section, fill in the amount being paid, and mail to the address indicated. You may also go to My Account or download the My Account app to sign up for paperless billing and Auto Pay at any time.

Bill 3

Previous Balance:

Includes items purchased when signing up for service.

Past Due Balance:

What you owe from previous bills that haven't yet been paid, including late charges.

Price Plan Recurring Charges:

For Total Plans, this reflects the base 2GB plan rate for all lines.

Other Recurring Charges:

For Total Plans, this reflects incremental charges for additional data over the base plan pricing of 2GB. May include retail installment charges, other device purchases and Device Protection+. Total Plans do no incur any Roaming Charges or Data Charges.

Other Charges and Credits:

Your discount for Autopay/Paperless Billing and any promotional pricing.

Standard Remittance and Change of Address

Remittance Form:

This tear-off slip ensures your account is properly credited. Simply return it with your payment in the provided envelope by due date noted.

Change of Address:

On the reverse side of the remittance form, you can notify us of a change in your mailing address. Please allow two billing cycles for the change to take effect.

Account Number Summary:

This section is included on accounts with more than one device. Review this section for a summary of payments and account level charges, such as plans and data services that are shared by multiple lines of service.

Cellular Telephone Number Summary of Totals:

This section is included on accounts with more than one device. Review this section for a breakdown of charges for each line of service.

Cellular Telephone Number Summary:

There will be a section for each line of service summarizing the monthly charges (including proration when services have been added or changed), installments, usage, overage charges, taxes and other charges or credits (these include one-time charges for device, accessory, Accessory Installment Payments and App purchases, labor and shipping charges).

Details of Usage:

If you have detailed billing, your bill may include sections that outline the calls (voice), texts and picture/video messaging usage for each line of service. Each call or message made or received is detailed by date, time, direction, type, to/from number and charge.

FINDING YOUR BILL

Get to your bill with one click.

MAKING A PAYMENT

Pay your bill fast with our easy payment options.

getting the auto pay discount

To take advantage of discounts and worry-free payments.

BILL HIGHLIGHTS

BILL 1

Does your bill look different? If so, click the “Bill 2” tab above.

BILL 2

Does your bill look different? If so, click the “Bill 1” tab above.

1. Total Amount Due:

2. Previous Balance:

3. Beginning Balance:

4. New Charges:

5. What Changed Since Your Last Bill

Total Amount Due:

Current Charges:

Previous Balance:

Credits and Payments:

LEARN MORE ABOUT

Understanding Charges On Your Bill

Understanding Charges On Your Bill

Paying Your Bill Online

Paying Your Bill Online

CHOOSE YOUR BILL

We’ve added a new look to our printed bill. Click the one that looks most like yours.

Bill 1

Bill 2

Bill 3

Bill 1

Monthly Account Bill Summary:

More Ways To Pay:

What Changed Since Your Last Bill:

Account Level & Line Level Details:

Breakdown of Fees & Taxes:

Bill 2

Total Amount Due:

Current Charges:

Prior Month Activity:

Current Month's Data Usage:

Bill Date:

Trend of Monthly Charges:

Remittance Form:

Bill 3

Previous Balance:

Past Due Balance:

Price Plan Recurring Charges:

Other Recurring Charges:

Other Charges and Credits:

Remittance Form:

Change of Address:

Account Number Summary:

Cellular Telephone Number Summary of Totals:

Cellular Telephone Number Summary:

Details of Usage:

Make a Payment

STILL HAVE QUESTIONS?